Common Questions

Can I change my password?
Yes. This is done through your domain management section ( Once logged in, click on the Password link....
Thu, 13 Jul, 2017 at 11:55 AM
Changing hosting providers with minimal downtime
Step 1: Sign up for a Webcity Hosting Account The first step is to sign up for web hosting with Webcity. When you receive your 'Welcome to Webcity'...
Thu, 13 Jul, 2017 at 11:57 AM
Does it cost to redelegate my domain name?
No. The re delegation service is provided free of charge with your domain name.
Thu, 13 Jul, 2017 at 12:01 PM
How do I configure my email program for my new email address?
This will enable you to send emails out with your custom email address which you have set up in Email Forwarding. For Outlook Express go to Tools > Ac...
Thu, 13 Jul, 2017 at 12:02 PM
How do I delegate/redelegate my domain name?
To delegate a domain you must assign the appropriate Name Servers to the domain. After logging into domain management (
Thu, 13 Jul, 2017 at 12:03 PM
How do I set up spam filtering?
You will need to log into the cPanel and click on "Mail Scanner Configuration".  Once inside you will be able to create white and black lists for...
Thu, 13 Jul, 2017 at 12:04 PM
How do I setup email at my domain?
Once your domain is registered, you can have any_email_address@yourdomain.  If you choose a hosting package with mailboxes, you  should set up your mailbox...
Thu, 13 Jul, 2017 at 12:05 PM
How do I update the contact details of my domain?
To update the contact details of your domain, please visit the Management section of the Webcity website, located at
Thu, 13 Jul, 2017 at 12:07 PM
How do I view the current contact details for my domain?
To view your current contact details, please visit and type your domain name in to the input box. To update these...
Thu, 13 Jul, 2017 at 12:08 PM
How long does it take for DNS changes to take effect?
Any changes to your dns settings are immediate - but it may take a while to "filter through" the Internet.  The changes are usually propagated th...
Thu, 13 Jul, 2017 at 12:09 PM