There are a number of ways you can back up your site with Webcity.

1. Your hosting account has a backup option within cPanel. The Backups and Backup Wizard tools can be used to make complete or partial backups of your site.

For more information please refer to:


2. If for any reason you are unable to use your own backup, we can attempt to restore the site for you. We cannot guarantee any success with the attempt. As per terms and conditions, the back-up / restore of hosting account request is limited to availability and at Webcity's discretion.

If you would like to request a backup/restore this can be done on the extended services page of our website and will incur a fee.


3. Back Up My site.

There is also the backup my site option. Your site will be backed up on a weekly basis to our offshore backup facility. This will be a complete backup that includes all your files, emails, databases etc. Access will be via FTP. Currently this can be ordered when purchasing or renewing your account.