WebCity Support

.au Domain Names 7

• Can I cancel a domain?
• Can I pre-register an existing domain name?
• How can I view the current registration details for my domain?
• I've lost the password for my domain. How do I retrieve it?
• How do I change the legal owner of an .au domain name?

See all 7 articles

DNS Hosting 2

• What is DNS Management?
• What is dynamic DNS? Does Webcity offer this service?

.com .net .org .biz .info domains 4

• Can I transfer a gTLD domain if it is expired?
• I've lost my password, how do I retrieve it?
• I've registered a new gTLD but it doesn't show up in WHOIS
• When I transfer a domain can I only choose 1 year?

Common Questions 20

• Can I change my password?
• Changing hosting providers with minimal downtime
• Does it cost to redelegate my domain name?
• How do I configure my email program for my new email address?
• How do I delegate/redelegate my domain name?

See all 20 articles

URL forwarding 8

• Do I have to transfer my domain name to Webcity before purchasing URL forwarding?
• How do I forward to my fixed IP address?
• How many different URL forwards can I have?
• I've set up my URL forwarding but it doesn't work. What can I do?
• I've created a new server name (sub domain) and it doesn't work. Why?

See all 8 articles

Pricing and payment 2

• What payment methods do you accept?
• When will I be charged?

FAQ 1

• How do I delegate my domain to Webcity?

Delegation/Redelegation 3

• How do I delegate my domain to Webcity?
• What is a name server?
• What is propagation?

Domain transfer and renewal 11

• Can I have my domain name renewed automatically?
• Can I move .com and .net domains to Webcity?
• How long does a gTLD transfer take?
• How long does it take for a renewal to take effect?
• What does a status of CLIENT DELETE PROHIBITED mean?

See all 11 articles

Business Hosting 7

• Are you running PHP as a module?
• Do you have a list of the installed Perl Modules?
• How can I see the files I have uploaded before I redelegate to Webcity?
• How do I delegate my domain to Webcity?
• How do I upgrade or downgrade my account?

See all 7 articles

Perl and CGI 6

• How do I set permissions on executable files?
• How do I upload Perl scripts?
• My Perl or CGI doesn't work
• What is the difference between .pl and .cgi?
• What path do I have to use for my Perl/CGI files?

See all 6 articles

Webcity Site Builder 2

• How can I add a photo gallery to my website?
• Where can I find a demo of the Webcity website builder?

Common Questions 21

• Changing hosting providers with minimal downtime
• Do you offer email auto-responder capabilities?
• How can I get the search engines to find my page when anybody does a search on certain words?
• How can I view statistics and logs for my site?
• How do I change file permissions using my FTP client?

See all 21 articles

Private Server Tutorial 9

• How do I create parked domains
• How to create a FTP account
• How to create a new database
• How to Create Add-on Domains
• How to create email accounts within the private server manager

See all 9 articles

Managing High load / High CPU usage accounts 7

• Drupal Site Causing High Load or high CPU usage
• Joomla Site Causing High Load on Server
• My forum is causing high load on the server
• My IP Boards forum is causing high load on the server
• My phpBB forum is causing high load on the server

See all 7 articles

FAQ 6

• Can I receive multiple credits if a customer signs up for more than one account?
• Can I sign up for a customers hosting and still receive a credit
• How do I receive my payout?
• How do you earn commissions on your affiliate account?
• How often are affiliate commissions paid out?

See all 6 articles

FAQ 2

• How can I stop iFrames being injected into my website?
• What is Phishing?

FAQ 1

• Blacklisted IP Address

Accounts 1

• Account Suspension Versus Bandwidth Limiting and Account Termination

Accounts 9

• Account Suspension Versus Bandwidth Limiting and Account Termination
• How to Log in to Your Server or Account
• Guide to Reseller Accounts
• cPanelID
• How to Create a Demo cPanel Account

See all 9 articles

Backups 1

• How to Exclude Files From Backups

cPanel Product 14

• How to Identify Your Hosting Provider
• Subaccount Initial Password Guide
• cPanel Deprecation Plan
• Tutorial Videos
• How We Determine a Browser Locale

See all 14 articles

DNS 8

• How To Clear Your DNS Cache
• How to Configure Reverse DNS for BIND in WHM
• How to List Domains with DNSSEC
• How to Modify your hosts File
• How to Rotate a DNSSEC Key

See all 8 articles

DNSOnly 1

• Guide to DNS Cluster Configurations

Email 14

• The horde_mysqltosqlite Script
• AutoConfig and Autodiscover
• How to Troubleshoot Horde Data Conversion from MySQL to SQLite
• How to Configure the Exim Outgoing IP Address
• How to Configure Mail Filters

See all 14 articles

FTP 5

• How to Configure Your SFTP Client
• How to customise your FTP Server Configuration
• How to Enable FTP Passive Mode
• How to Restore Missing FTP Interfaces in cPanel
• ProFTPD Configuration for Host Access Control

General System Administration 11

• Best Practices for cPanel Virtualization Templates
• Configure or Disable PHP-FPM with User Pools for EasyApache 4
• Getting Started with Linux Commands
• Guide to Ruby Installations
• How to Add Directories to a VirtFS Jailed Shell

See all 11 articles

Important Notices 0

Q&A with cPanel Support 0

Security 0

SQL 0

Technical Support Services 0

Third Party 0

Transfers and Restores 0

Web Services 0

Webmail 0

cPanel 1

• How do I reset my cPanel password

Free Domain Name 3

• How do I update the contact details of my domain?
• I've lost the password for my domain. How do I retrieve it?
• What is WHOIS?

Emails 5

• Can I access my email from overseas?
• Can I forward emails to multiple addresses?
• How do I set up my email addresses?
• How hard will it be to create email addresses @mydomain.com?
• I can receive mail, but I can't send anything

WebCommerce Package 1

• How hard will it be to create email addresses @mydomain.com?

Existing Domain Names 1

• How do I delegate my domain to Webcity?